Questions / Orders:

888-798-5699

Return Policy
If you are not fully satisfied with your purchase, you may request a full refund of the purchase price within 180 days.

Part of the cancelation process is returning the original shipment. I do understand that I will have to return the unused portion of the product to receive any sort of credit or refund. I do understand that part of the cancelation process requires me to have a cancelation number. I must retain this number as proof of my cancelation. I do understand that I have a 180-day return policy. I can take advantage of this return policy at any time. This 180-day return policy starts from the original order date.

Refunds usually take up to 7-10 business days to process back into your account. These processing days start from when the package is received at the return center.

AGREEING TO THE TERMS AND CONDITIONS ON THE WEBSITE OR OVER THE PHONE

By clicking on the box or button at the time of order and agreeing to the terms and conditions or agreeing to the terms during the course of a customer service call, you are providing an electronic and/or verbal authorization for Serogenesis to charge to your credit or debit card pursuant to the electronic funds Transfer act. (See a copy of the act below)

Serogenesis reserves the right to package the product being shipped to the end consumer with any of its privately labeled brands. Due to production there will arise instances where you will receive the same quality product with different labeling. We assure you that all of our various privately labeled products are of the same quality and we aim to give you the best experience possible. Serogenesis is not responsible for any third parties that may market, distribute and or label our products. Our sole distribution is based from our website. We may use a third party shipping company which assumes the timely delivery of your product.

All testimonials are not to be misconstrued as personal endorsements of Serogenesis products.

Serogenesis is a distributor of Serogenesis. Any inquiries regarding methods for use etc. should be directed to Serogenesis at:

Serogenesis
18711 Sherman Way #106E, Reseda, CA 91335

Serogenesis No-Hassle Product Return Policy
You may cancel at any time by calling our customer service center at 888-789-5699 or via written correspondence to: support@serogenesis.com

Customer Service is open Monday - Friday between the hours of 9am-5pm EST

Some testimonials, photos and videos are of Individuals who were in Dr. Posner’s supervised weight loss program and may have received counseling and/or a prescription. Results not clinically proven. While the endorsements and testimonials represent individual, real life experiences, they are individual results and may not reflect the typical results that other users will experience. We do not make any claims or assurances that these individual experiences represent the typical results that Serogenesis consumers will achieve.


These statements and products have not been evaluated by the Food & Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease or condition. These statements and information are not a substitute for or alternative to seeking care from your healthcare providers.

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